Last updated: September 23, 2026

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At ComplexionTape™, we care about your privacy. This policy explains what information we collect when you visit our website, shop with us, create an account, sign up for emails, or get in touch.

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Information we collect

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When you place an order, create an account, subscribe to emails, or contact us, you may provide information such as your name, email address, phone number, shipping and billing details, and the message you send us. We also receive information about your purchases and account activity.

Our website may collect technical information, such as your IP address, browser and device information, and how you use the site. Wix and its service providers may use cookies and similar technologies to help the website function and understand its performance.

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How we use your information

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We use your information to process and deliver orders, provide customer support, manage accounts, respond to messages, send emails you’ve signed up for, maintain and improve our website, and help prevent fraud. We may also use information when needed to meet legal obligations.

You can unsubscribe from marketing emails using the link in any marketing email. We may still send emails about your orders or account.

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Payments and service providers

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Our store runs on Wix. We share information with service providers as needed to operate the store, including providers that support checkout, payments, shipping, email, and website operations. Payment methods available to you are shown at checkout. These providers handle information according to their own privacy policies.

We do not sell your personal information for money.

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Cookies and your choices

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Our site displays a cookie banner that lets you Accept All, Deny, or Save Settings for optional cookies. You can change your cookie choices through the site’s privacy settings.

We may add analytics or advertising tools as our business grows. If we connect new tools, including Google, Meta, or TikTok tracking, we will update this policy to reflect how they use information on our site. Wix says its consent banner prevents nonessential Wix integrations from running until a visitor gives the relevant consent. 

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How long we keep information

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We keep information for as long as needed to fulfill orders, maintain accounts, respond to requests, run our business, and meet applicable recordkeeping obligations. When we no longer need it, we delete it or handle it according to our service providers’ retention practices.

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Your privacy requests

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You can email support@complexiontape.com to ask about the personal information we hold about you, request a correction or deletion, or ask a privacy question. We’ll respond as required by applicable law. You can also update information in your customer account, if you have one.

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Children

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Our website is intended for adults and is not directed to children under 13. If you believe a child has provided us with personal information, please contact us.

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Changes to this policy

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We may update this policy as our website and services change. We’ll post the revised version here with a new “Last updated” date.

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Contact

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For privacy questions or requests, email support@complexiontape.com.